Return &
Exchange Information
Do provide 30 days money back guarantee.
We value our relationship with you and assure your satisfaction.
It is our mission to provide you with a high quality product that
meets your 100% satisfaction. But if for any reason you are not
satisfied with your fountain you may return it within 30 days of
purchase for a full refund (less shipping and handling fee). Our
commitment to you is that you may return any unused item in their
original condition within 30 days of receipt for a refund, credit
or exchange. Please contact us by e-mail or phone for a return authorization
number.
How can I exchange an Item?
We are confident that you will be satisfied with the items you
purchase at
solarkey.com. We guarantee on every item in
our list. However, if the item is defective upon delivery, we will
exchange it. Simply return us the item in its original condition
and within 30 days on receiving the item for an exchange.
Can I cancel my order?
1. Yes, your order can be canceled if it
has not yet been shipped. Please email or call customer support
to confirm that your order is still in house.
2. A 5% cancellation surcharge may be applied
to the canceled order if it has already been shipped.
For more information,
please contact our
customer support officer.
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